Set up a gift card provider in Merchant Portal

To set up a gift card provider, begin by navigating to Stores. Within Stores, navigate to a previously created store group, or create a new one. As a gift card is associated with a specific store market, you will need to either select an existing store market that you have created, or create a new one. Once the store market is chosen, you can proceed to connect a gift card provider to it.

The view of connecting a gift card provider to a store market in Merchant Portal

Configure Retain24 as gift card provider

The configuration for Retain24 is done in Settings --> Providers --> Retain24. Identifier is provided by us, whereas the rest of the credentials shall be provided by Retain24.

The view of configuration of Retain24 in Merchant Portal